Off The SCALE Podcast Episode 5 – Sab Mulligan, Zzzing
Join Damian Sheridan for episode 5 of our Off The SCALE podcast as he interviews Sab Mulligan from Zzzing. A leading short-term rental brand in Malta.
Sab discusses the evolution of Zzzing from a startup in Covid to a rapidly scaling company with over 350 properties. She emphasises the importance of guest experience and hospitality over traditional property management.
Sab highlights Malta’s unique appeal as a travel destination and the company’s innovative approach to branding and guest personalisation and reflects on the lessons learned from scaling, the significance of technology partnerships, and future plans for international expansion.
Top 3 Takeaways:
- Transforming property management into hospitality is crucial for guest satisfaction
- Personalised guest experiences can lead to positive reviews and repeat business
- Understanding the type of traveller is key to curating the right property portfolio
The Tech Tools Sab and her team can’t live without?
Pricelabs: to enhance their pricing strategy and maximise occupancy
Guesty: great team, great tech
Boom: Are on their radar for future tech collaborations and it’s a plus that their tech is created by property managers for property managers
🎧✨ Want to listen to the audio? Head over to our Spotify channel: https://open.spotify.com/episode/0mCSS60nypiCKkIOZczuWo?si=0c9e42c931e64786
