What’s More Important? Revenue, Profit or a Happy Guest?

Lauren Clarke
NOX
2 Comments
84
July 2, 2024

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Lauren Clarke
Nox Cape Town - Marketing Manager

About author

I've been with Nox for 9 years and have grown through the company from a Reservations Administrator to my dream role now, Marketing Manager. I love what we do and our role in loving Cape Town and sharing it with the world.

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Comments

  1. Kathryn RyanSCALE - Community Manager July 3, 2024

    Great insight from Nox who I know, even in what´s supposed to be their “quiet season” are currently busy satisfying their happy guests and running a successful property management business down in South Africa!

  2. Lisa RoadsThe Holiday Property Coach - CEO July 22, 2024

    I believe that happy guests, build brand loyalty which drives repeat bookings and brand ambassadors which underpins a profitable business. A business that really understands their customer need and then provides a quality service that solves a problem for both landlords and holiday guests can scale profitably.